atSea Digital Marketing
Digital Marketing for Contractors & Local Service Providers
Privacy Policy Terms of Service SMS Terms Contact Us
Last Updated: January 2025

Privacy Policy

atSea Digital Marketing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or communicate with us.

Information We Collect

Personal Information

We may collect the following personal information when you engage with our services:

  • Name (first and last)
  • Phone number (including mobile number for SMS communications)
  • Email address
  • Business name and address
  • Service preferences and appointment details

How We Collect Information

We collect information when you:

  • Fill out a contact form on our website
  • Schedule an appointment or consultation
  • Opt-in to receive SMS text messages
  • Communicate with us via phone, email, or text
  • Engage our marketing services

How We Use Your Information

We use your personal information to:

  • Send appointment confirmations, reminders, and scheduling updates via SMS and email
  • Communicate about our services and your account
  • Respond to your inquiries and provide customer support
  • Deliver the marketing services you have engaged us to provide
  • Send important updates related to your scheduled appointments

Important: We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your phone number will only be used to send you appointment-related communications that you have consented to receive.

SMS/Text Message Communications

If you opt-in to receive SMS text messages from atSea Digital Marketing, you consent to receive text messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Schedule changes or updates
  • Responses to your inquiries

Message frequency varies based on your appointment schedule and interactions. Message and data rates may apply. See our SMS Terms below for complete details.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you opt-out of SMS communications, we will remove your phone number from our messaging lists within 10 business days.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of SMS communications at any time by replying STOP
  • Withdraw consent for data processing

Third-Party Services

We may use third-party service providers to help us operate our business and deliver services to you. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. These services may include:

  • CRM and scheduling software
  • SMS messaging platforms
  • Email service providers

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Terms of Service

Welcome to atSea Digital Marketing. By accessing or using our services, you agree to be bound by these Terms of Service.

Services

atSea Digital Marketing provides digital marketing services to contractors and local service providers, including but not limited to website development, local SEO, lead generation, CRM setup, and paid advertising management. We also use scheduling and communication tools to manage appointments and client interactions.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Keep your contact information up to date
  • Respond to communications in a timely manner
  • Use our services in compliance with all applicable laws

Appointment Scheduling

When you schedule an appointment with atSea Digital Marketing:

  • You will receive confirmation of your appointment via SMS and/or email
  • You may receive reminder messages prior to your scheduled appointment
  • You will be notified of any changes to your scheduled appointment
  • We ask that you provide at least 24 hours notice if you need to reschedule or cancel

Intellectual Property

All content, designs, and materials created by atSea Digital Marketing remain our intellectual property until full payment is received for services rendered, at which point ownership transfers as specified in individual service agreements.

Limitation of Liability

atSea Digital Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for services in the twelve months preceding any claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

SMS Terms & Conditions

SMS Consent & Communication

By providing your mobile phone number and opting in to receive text messages from atSea Digital Marketing, you expressly consent to receive SMS text messages regarding your appointments and scheduling information.

What Messages You Will Receive

By opting in, you agree to receive the following types of SMS messages:

  • Appointment Confirmations: Confirmation of scheduled consultations, meetings, or service appointments
  • Appointment Reminders: Reminders sent prior to your scheduled appointments
  • Schedule Changes: Notifications of any changes, cancellations, or rescheduling of appointments
  • Responses: Replies to questions or inquiries you send via text

Message Frequency

Message frequency varies based on your appointment schedule and interactions with our services. Typically, you will receive 1-5 messages per scheduled appointment (confirmation, reminder(s), and any updates). You will not receive marketing or promotional messages unless you separately opt-in to receive them.

Costs

Message and data rates may apply. Please consult your wireless carrier's pricing plan for details. atSea Digital Marketing does not charge for SMS messages, but your carrier may charge standard messaging rates.

How to Opt-Out

You may opt-out of receiving SMS messages at any time by:

  • Replying STOP to any message you receive from us
  • Contacting us directly at the information provided below

After opting out, you will receive a single confirmation message. You will no longer receive SMS messages from atSea Digital Marketing unless you opt-in again.

How to Get Help

If you are experiencing issues with our messaging or have questions:

  • Reply HELP to any message for assistance
  • Contact us using the information below

Supported Carriers

Our SMS services are supported by major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier participation may change without notice.

Privacy

Your privacy is important to us. Your phone number and opt-in consent will not be shared with third parties for marketing purposes. Please see our Privacy Policy above for complete details on how we handle your information.

Terms

By opting in to SMS communications, you confirm that you are the owner or authorized user of the mobile device and phone number provided, and that you are authorized to approve any applicable charges.

Contact Us

If you have any questions about this Privacy Policy, Terms of Service, or our SMS practices, please contact us:

atSea Digital Marketing

Location: Wilmington, NC

Email: info@atsea.marketing

Phone: (910)971-0974

Website: www.atsea.marketing

For SMS-related inquiries, you may also reply HELP to any text message you receive from us.

© 2026 atSea Digital Marketing. All rights reserved.

Wilmington, NC | Serving Contractors & Local Service Providers

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